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Warranty

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This warranty is given to the initial purchaser and covers defects in materials and craftsmanship found during normal usage during the Warranty Period. If a product is defective and if written notice of the defect is given to GUB within the Applicable Warranty Period, GUB at its option will either repair or replace the product. The Warranty Periods, which are based upon single-shift usage and run from the date of delivery, are:

 

Product                                                                                                         Applicable Warranty Period

All Portfolio Products                                                                                                                 1 Years

(Except as noted below)

 

All operational elements or components,                                                                                      2 Years

and pneumatic cylinders

 

All wood veneers, textiles, covering materials,                                                                               2 Years

finishes, wood framed seating product, stacking

chairs and dollies

 

Custom made products not described in Portfolio catalogs                                                               1 Year

 

This warranty does not apply to damage caused by a carries, alterations of the product not expressly authorized by GUB. It does not apply to “Customers Own Material” (i.e. material specified by the customer that is not a standard Portfolio product offering) used in the manufacture of Portfolio products. GUB does not warrant the matching color, grain or texture, except to within commercially acceptable standards. A product will not be considered to be defective and GUB will not be obligated to repair or replace it, if the product was not installed and used as recommended in GUB’s written, installation and user guides.

EXCEPT AS STATED ABOVE, GUB MAKES NO EXPRESS OR IMPLIED WARRANTIES AS TO ANY PRODUCT AND IN PARTICULAR, MAKES NO WARRANTY OF MERCHANTIBILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE. GUB shall not be liable for consequential or incidental damages arising from and product defect. Repair or replacement under this Warranty is the customer’s exclusive remedy for a product defect.

 

All chair and chair part are warranted for 1 years; casters and pneumatic cylinders for 2 years. Fabric is warranted for 2 years. All chairs meet the Business and Institutional Furniture Manufacturers Association (BIFMA) and American National Standards Institute (ANSI) Durability Standards for General Office Seating as well as the BIFMA First Generation Voluntary Upholstered Furniture Flammability Standard for Business and Institutional Markets.

 

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Address : 24/1 Banthat Thong Road, Ratchathewi District, Bangkok 10400

Tel : 66 2 214 - 7088
Fax : 66 2 214 - 7090,66 2 214 - 7076
Email : sale@thegrand-ub.com
Map : Head Office, factory